FAQ's

With a subscription you can look forward to receiving your favourite magazine through your door every month, saving you the time and trouble of going to the shops to buy a copy. If you take advantage of one of our special discount offers a subscription will also save you money compared to the normal magazine cover price. Don't forget subscriptions also make a great gift (see Gift subscriptions).
Choose your magazine(s) from the magazine home page. Select the payment method and then click 'Go to Checkout'. You will then be able to view your 'Shopping Basket'. If you would like to order any further magazine subscriptions please click 'Add More Items'. Once you have finished shopping simply click 'Go to Checkout', where you will be asked to fill out your delivery details and method of payment.
You will receive an email confirmation of your order within 24 hours
After your order has been processed, your confirmation letter will be sent and this will include details about when your first magazine will be sent to you. The next issue to be dispatched is displayed on the individual magazine page, and is usually between 4-6 weeks.
No, your magazine will be sent through the normal post.
You can renew your subscription online at any time. Simply click on the 'Log in to my Account' or 'Renew my Subscription' tab and enter your personal Web ID to login. Your Web ID will be confirmed in your order acknowledgement. If you choose not to renew online you will receive notification of the need to renew your subscription in enough time to ensure you don't miss any issues of your magazine, should you want to continue receiving it.
Please click on the 'Log in to my Account' tab and enter your personal Web ID to login. Your Web ID will be confirmed in your order acknowledgement. Alternatively, you can send us an email or telephone us using the contact details above.
Magazine subscriptions make the ideal gift for just about anybody. To give a subscription as a gift simply go to the individual magazine page and click 'Buy as a gift'. When we send you the written confirmation we will include a gift card for you to send to the gift recipient so that you can add your personal touch and retain the element of surprise.
Prices displayed include delivery costs and taxes (where applicable). Any discounts to the normal issue cover price will also be explained. If you pay for your subscription using any non-sterling currency the price you pay will be dependent on the exchange rate of your credit card company and may fluctuate.
UK customers have the option to subscribe by Direct Debit. Depending on the offer, your payments will be spread into easy, manageable 6 issue payments. As Direct Debit is a continuous payment method you are in complete control of your subscription as well as eliminating the need for renewal notices.
Yes. We use SSL encryption software to keep the details of your order and credit/debit card information secure.
Yes. As the magazines are despatched from the UK, higher delivery costs may apply for delivery to addresses outside the UK. These will be displayed in the price summary once you have selected the country to which you want the magazines delivered. The prices displayed include delivery costs and taxes (where applicable).
Please email our customer services team or contact them using the information above. Please remember to notify our customer services team if you change address.
If you would like back issues of any magazine please visit www.imagineshop.co.uk to order direct from our online shop
If your subscription offer entitled you to a free gift, please note this is sent separately from your magazine and acknowledgement letter and can take up to 28 days to arrive. Should you not receive your gift within 28 days please contact our helpful customer services team.